All Returns or Exchanges must be completed within 30-days of original shipping date. All items must be new, unused, and in the original box and packaging. Please make sure the item(s) you wish to return meet this criteria before proceeding to the return.
Any return or refund inquiries must be made through our CONTACT page. Click here to access.
EXCHANGES: Should our product not fit the first time, BASE360 will gladly exchange any products purchased from our site. Please contact us for return/exchange information. Customer must pay for return shipping.
REFUNDS: Refund returns are subject to a 15% restocking fee plus the original cost of shipping. The original cost of shipping will be charged back to the customer regardless of whether the original shipping was free. (i.e. customer orders a shirt for $150 with free shipping...the customer will receive a refund of $150 minus the 15%, minus cost of original shipping). We will process your refund within 14 days of receipt. Please allow up to 2 billing cycles for the credit to appear on your credit statement.
CLEARANCE/CLOSEOUT ITEMS: Clearance or Closeout items can NOT be returned or exchanged, and all sales are FINAL. All clearance or closeout items have limited quantities and are sold on a first-come, first-serve basis.
All products sold by BASE360 are brand new (unless otherwise noted) with full warranties. Please check all items upon receipt. If the item(s) seems damaged or used, please report this to us immediately. NO returns will be accepted of used items.
All tags must be attached or included and original packaging must be included with returned items